Privacy Policy

01 Information We Collect

When you submit an inquiry form, we collect the details you provide: your name, company, email address, phone or WhatsApp number, country, the products you are interested in and the content of your message.

We also automatically collect standard technical data such as IP address, browser type, device information, referring pages and the pages you visit on our site.

02 How We Use Your Information

We use your information to reply to your inquiry, prepare quotations, arrange shipping and export documentation, and improve our website and inventory.

We do not sell your personal information, and we do not send marketing messages unless you ask us to.

03 Cookies and Analytics

Our site uses cookies and similar technologies, including Google Analytics 4 (GA4), to understand how visitors use the site.

GA4 collects data such as pages visited, session duration, device type and approximate location. This data is aggregated and is not used to identify you personally. You can block or delete cookies at any time in your browser settings.

04 Sharing and Disclosure

We share information only with service providers who help us operate the site and complete your order — for example freight forwarders, customs brokers and analytics providers — or where we are required to do so by law.

05 Data Retention and Security

Inquiry records are kept for as long as needed to serve you and to meet legal and accounting requirements.

We apply industry-standard safeguards to protect your data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

06 Your Rights and Contact

You may request access to, correction of, or deletion of your personal information at any time by emailing sales@pandaacoustics.com.

We will respond within a reasonable period and in line with applicable data protection law.